Some of your questions may be answered here. We recommend that you check this list prior to sending requests for information to our friendly support team. This list will be expanded as additional common questions arise. Thank you very much for your kind understanding.

Q1. What is KiKUZE.com?
Q2. Do I need to register?
Q3. Why do I need to fill in my personal information?
Q4. How much does the Membership cost?
Q5. I have forgotten my password. What can I do?
Q6. What is the difference between art parts and templates?
Q7. What software do I need before I can use KiKUZE® templates and art parts?
Q8. Can I use the art parts and templates freely for my businesses?
Q9. How do I make use of the pre-sales calendar?
Q10. How do I download the files?
Q11. How long does it take to download a file?
Q12. Can I download multiple files at once?
Q13. How do I print a file that I have previously downloaded?
Q14. How do I edit the file?
Q15. How do I merge sales data onto the templates?
Q16. I encountered problems while using KiKUZE®. Who can I contact?

1. What is KiKUZE.com?
KiKUZE.com provides templates and art parts that allow you to create your own POP materials. POP (Point-of-Purchase) materials refer to the printed promotional signs and displays in stores that attract customers to buy. KiKUZE.com allows you to download these ready-made designs for you to print out with your own printer at home or in any KiKUZE® Print-On-Demand store.

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2. Do I need to register?
Yes! You need to register to download and use our library of images. However, if you just want to browse through our designs in thumbnail form, you are free to do so without having to register. In order to view our designs in high-resolution format, registration is required. As a registered member, you will gain access to the many features exclusively available to you for example, use of ‘Designer Price Card’ and ‘Theme Designs’, creation of your own P.O.P, merging of your sales data with your templates etc.

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3. Why do I need to fill in my personal information?
We ask for your personal information so that we can know who our users are, the better for us to focus on your needs. We will be adding new features and ‘members only’ offers on this site and may send you updates from time to time via e-mail. Any personal information obtained by KiKUZE.com will be kept strictly confidential. Please see our privacy statement.

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4. How much does the Membership cost?
Registration for this site is free for a limited period only. However, we reassure our members that any membership/registration fees, if levied, will not take effect retrospectively. Present members need not carry any obligations to pay for subscription fees or other charges.

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5. I have forgotten my password. What can I do?
Please click on ‘Forgot Password’ at the login counter, give us your registered email address and we will send you your password to the given email address shortly.

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6. What is the difference between art parts and templates?
Both templates and art parts form the core of our content. They form the basis for you to create your own POP signs and displays. Templates are pre-designed layouts that you can use immediately, once printed. Later with our on-line editing functions, you can customise your designs by merging your particular data into the data fields in the templates. These templates are categorised by events and sales messages for easy reference.

Art parts refer to clip arts and other design images that you can download and merge into your own designs for greater impact.

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7. What software do I need before I can use KiKUZE® templates and art parts?
All you need is connection to the Internet, a browser (IE or Netscape) of 4.x and above, and an Adobe Acrobat reader if you wish to view the higher resolution image. You don't need any additional software to print. The image files are saved in vector format and are scalable. The sizes you wish to print depend on the size of your printer.

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8. Can I use the art parts and templates freely for my businesses?
The templates and art parts here on our site are our property. As a registered member, you are given the license to use these images for your own personal use only. You are not allowed to resell or transfer these images, whether for commercial or private reasons. Please read our Terms and Conditions. You are however, welcome to use the images for your POP signs and displays; for your own stores and other personal uses. After all, this is the whole purpose of this site!

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9. How do I make use of the pre-sales calendar?
The Calendar that you see at the right hand side of the screen allows you to view sales events and festivals for any 3-month period. This is to help you plan for the events better. You can also go directly view the designs for a particular event by clicking on the icon for the sales event in the calendar.

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10. How do I download the files?
Having selected the design from the thumbnail sketches, you can view a larger preview by clicking on the design. If you are satisfied with the design, click on the download button at the bottom of the screen. You will need Adobe Acrobat Reader installed onto your computer to view the file online (browser plug-in) or when the file has been downloaded for later viewing.

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11. How long does it take to download a file?
Depending on the speed of your Internet connection, you will need to allow for about 5 to 10 minutes. An average file is about 0.5 to 1 MB in size.

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12. Can I download multiple files at once?
No! You can only download one file at a time.

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13. How do I print a file that I have previously downloaded?
The template or art parts are saved in Acrobat Reader format (*.PDF). You would need this software to view and print out the downloaded files.

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14. How do I edit the file?
Our on-line editing feature allows you to modify the graphic and text of the selected template, giving you the flexibility to choose the type of color, font size and style and background design. Simply click on the feature you wish to change and you can preview the design instantly.

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15. How can I merge sales data onto the templates?
KiKUZE’s unique feature of data merging capabilities will help you save precious time in the manual keying in of sales data repetitively. Simply fill in the data (you can input data of up to 10 product items) in the given fields in the database at the ‘Template Editor’ or ‘Designer Price Card’ sections, map the data to the field you wish, and the results will be generated automatically. Our user-friendly site ensures that you can easily navigate through the process with proper step-by-step guidance at each page.

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16. I encountered problems while using KiKUZE®. Who can I contact?
Please send us an e-mail detailing your problems at ‘Feedback’. We will respond to you as soon as possible.

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Why Register??
Access your e-mail account from anywhere

KiKUZE® is the world's first web-based sales promotion application, which means you can use and plan sales promotion from any computer connected to the Internet. You can use KiKUZE® from home, work, an Internet café, business center or any other computer in the world with an Internet connection.

For Single Plan and Corporate Plan, your files are stored in a central location, so your Internet Workspace will always be up to date. You can store your inventory database, logos, product images, templates, and anything related to sales promotion on your Internet Workspace. This is great for retailers who have more than one branch, travel frequently, or don't even own a computer.

Your Internet Workspace is private and secure

When you sign up for KiKUZE®, you choose your preferred membership plan, your username and password. The only way you can access your account is by using the username and password you have selected. This means that only you will have access to your KiKUZE® account, even if you use a computer at a public terminal or a hotel’s business center.

Because the files in your KiKUZE® account are stored securely at a central location, you don't have to worry about losing important information if something happens to your computer.

KiKUZE® is strongly committed to keeping your information confidential.

For more information on our Privacy Startement, click here.

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All Rights Reserved.